Please read carefully
1. 50% non refundable deposit is required on all orders before work will commence.
For orders with names on I will need payment in full.
2. All payments will be made by either cash or e-transfer to firstname.lastname@example.org. Square is also available here on the website, no exceptions. Personal/Business checks are not accepted.
3. Custom orders are non-refundable/non-returnable.
4. When consulting about designs wanted for orders, the first two design options are complimentary. After that there will be a $10 design fee for additional designs/changes. This fee is non-refundable and will be incorporated into the final price of the order.
5. All orders will be a minimum 10 business days to finish after payment has been made.
6. If an item is needed sooner than our lead time a rush order fee will be applied. Rush orders will have a $25 fee.
7. Returns/refunds are not accepted unless there is a defect with the workmanship of the item. In which case, we will take every action possible to fix the item, if it is a fault of our own.
8. Certain times of the year will be busier than others, especially around holidays. At those times processing times may increase. We will notify you of any changes.